Refund policy
Sanity Global Return Policy
We stand behind the quality of our gear and want you to feel good about your order. If something’s not right, we’ll make it right.
Returns
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We accept returns on unworn, unwashed items in original condition within 7 days of delivery with pictures.
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Items must have tags still attached (if applicable).
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Mystery bags, limited drops, and final sale items cannot be returned.
Exchanges
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We do not offer direct exchanges. If you need a different size or item, return the original and place a new order.
How to Start a Return
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Email us at sales@sanityglobal.co with your order number and reason for return.
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Once approved, you’ll receive return instructions.
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You are responsible for return shipping unless the item arrived damaged or incorrect.
Refunds
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Once your return is received and inspected, we’ll issue a refund to your original payment method.
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Please allow 3–5 business days for the refund to process.
Damaged or Stolen Items
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If you received a damaged or incorrect item, email us within 3 days of delivery with a clear photo and your order number. We’ll handle it fast.
- We are not responsible for any stolen items once marked delivered.